OSTicket
Deploy OSTicket on Enterprise Cloud. Streamline customer support, centralize your tools, and keep your data secure with
- Virtual Private Server
- Scalable Cloud Infrastructure
- Single Sign-On Management
Why Deploy OSTicket On Infince?
- Launch support operations faster with a simple configuration process.
- Manage all your apps with just one login—single sign-on convenience.
- Deploy OSTicket on private cloud for better data safety.
- Easily scale with Infince’s secure and expandable cloud infrastructure.
Explore The Dynamic Features of OSTicket
Ticket Management
Organize all customer inquiries in one place. Track progress from start to finish. Convert customer emails, web forms, and calls into organized support tickets.
Ticket Locking
Avoid dual responses to customer queries. Lock tickets that have been responded to. Enable efficiency. Save time.
Custom Workflows
Automate processes based on your support team’s needs. Define triggers, filters, and actions that work. Route queries smartly.
Reporting & Dashboard
Gain insights into ticket volume, response times, and agent performance. Stay data-informed.
Built-in Knowledgebase
Easily create and manage a searchable support library. Reduce ticket volume. Enable self-help options. Avoid lengthy waits for agents.
SLA Management
Set SLAs to define response and resolution times. Trigger automatic escalations in case of a breach. Stays accountable. Keep customers informed.
Deploy OSTicket on Private Cloud!
Easily Support Your Customers With OSTicket
Try OSTicket On Infince Today!
Starter
$25/month
Recommended for
- 1–5 agents
- Up to 50 tickets/day
- Small teams, basic ticketing
- Weekly Backup
- On-Demand Backup
- Technical Support
- Dedicated App Deployment
- Full data ownership
- Scale As You Go
Popular
Basic
$50/month
Recommended for
- 5–15 agents
- 50–150 tickets/day
- Expanding teams, some concurrency, basic automation
- Weekly Backup
- On-Demand Backup
- Technical Support
- Dedicated App Deployment
- Full data ownership
- Scale As You Go
Pro
$75/month
Recommended for
- 15–30 agents
- 150–400 tickets/day
- Mid-sized organizations, moderate concurrency, knowledge base use.
- Weekly Backup
- On-Demand Backup
- Technical Support
- Dedicated App Deployment
- Full data ownership
- Scale As You Go
Advanced
$100/month
Recommended for
- 30–60 agents
- 400–800+ tickets/day
- Large enterprises, high concurrency, extensive reporting.
- Weekly Backup
- On-Demand Backup
- Technical Support
- Dedicated App Deployment
- Full data ownership
- Scale As You Go
Platform Fee: $50/month (Unlock unlimited app downloads)*
Take the leap with secure support operations. Install OSTicket on Enterprise Cloud!.
Frequently Asked Questions (FAQ)
1. How do I start using OSTicket on the Infince Cloud?
To start using OSTicket on enterprise cloud, sign up on Infince. Set up your organization, map your domain, and install the OSTicket app directly from the Infince marketplace. You're ready to run a secure, private cloud-based support desk—no extra setup required. Your team focuses on support. We handle the infrastructure.
2. What’s the benefit of choosing OSTicket cloud deployment on Infince?
You get more than just hosting:
- Secure virtual private cloud environment
- Built-in backup and redundancy
- Single sign-on across all your tools
- Works seamlessly with other business apps on Infince
3. What if I run into issues on the app?
Our support team is always nearby.
- Live Chat: Get real-time help via the Infince platform.
- Contact Forms: Submit your queries for dedicated support.
4. Can OSTicket integrate with other systems on Infince?
Yes. OSTicket supports APIs and extensions. On Infince, OSTicket works well with other enterprise tools. Install what you need, manage permissions centrally, and enable smooth workflows.
5. . Is there a platform fee on Infince?
Yes. Infince charges $50/month as a platform fee. With it, you get to download unlimited business apps. Also, you get the first 10 users free on Infince’s productivity apps.